Frequently Asked Questions (FAQs)

Do you ship?

Yes! We offer a variety of shipping options, including free shipping on select items as well as small, medium, and large flat-rate shipping. Shipping for furniture is determined by the size and destination of each piece, so please contact us for a personalized quote. More information about our store & shipping policies are here.

Do you accept returns?

Because every antique and vintage piece is one of a kind, all sales are final, and we are unable to accept returns or exchanges.

Our items may show signs of age, wear, patina, and other characteristics that reflect their history. These are not defects—they're part of what makes each piece unique.

Please review all photos and descriptions carefully before purchasing. If you'd like additional photos or have questions about an item, we're always happy to help before you buy.

Thank you for supporting our small business and for giving these beautiful pieces a new home.

Do you source specific items?

Absolutely. If you're searching for something special, we'd love to help. We enjoy working with our customers to source one-of-a-kind antiques, artwork, furniture, and vintage treasures that make every home feel uniquely personal.

How often do new items arrive?

Our inventory is always changing. Throughout the year, we travel to renowned antique markets and fairs—including Round Top, Texas, Brimfield, Massachusetts, and even destinations overseas—to discover exceptional pieces with timeless character. Be sure to check back often or follow us on social media to see our latest arrivals.

Can I visit the warehouse?

Yes! Our warehouse is open during select hours and special events, giving you the opportunity to explore an even larger collection of furniture, antiques, artwork, and one-of-a-kind finds. We anticipate opening in September 2026. Visit our Contact page for current hours and updates. Email marybeth@rootsandroost.com to set up an appointment.

Do you host events?

We offer seasonal experiences and special gatherings a few times throughout the year that bring our community together. From intimate dinners to unique shopping events, announcements and ticket information will always be shared on our website and social media channels. And talk to us about using the space for private parties and hosting your group for gatherings and personal shopping experiences.